While we endeavour to supply accurate information on this site, errors and omissions may occur. Massé Incorporated (“Massé”) does not accept any liability, direct or indirect, for any loss or damage which may directly or indirectly result from any advice, opinion, information, representation or omission whether negligent or otherwise, contained on this site, You are solely responsible for the actions you take in reliance on the content on, or accessed, through this site.

Massé reserves the right to make changes to the content on this site at any time and without notice.

To the extent permitted by New Zealand law, Massé makes no warranties in relation to the merchantability, fitness for purpose, freedom from computer virus, accuracy or availability on this web site or any other website.

When you place an order with us, you are making an offer to buy goods or services. An order is placed on our website via adding a product to the shopping cart and proceeding through our checkout process. The checkout process includes giving us delivery and any other relevant details for your order e.g. an optional gift message for gift cards, entering payment information and submitting your order. The final step consists of a confirmation page with full details of your order, which you can print as a receipt of your order.

We do not supply trade quantities and reserve the right to limit the number of an item customers can purchase in a single transaction.

We will send you an email to confirm that we have received and accepted your order, which indicates that your order has been accepted and you may not cancel it.

We will take payment from you when we accept your order.

In the unlikely event that the goods or services ordered are no longer available we reserve the right to refuse or cancel an order.

We reserve the right to refuse or cancel any orders that we believe, solely by our own judgement, to be placed for commercial purposes, e.g. any kind of reseller. We also reserve the right to refuse or cancel any orders that we believe, solely by our own judgement, to have been placed fraudulently.

While we endeavour to ensure that the price and description of goods or services is accurate, if there is an error in the process of listing a product or service on our website or a technical error in the processing of your order we reserve the right to refuse or cancel the order.

Our right to cancel orders applies to orders that have been accepted.

We currently accept the following credit cards:

• Visa
• MasterCard

Refunds

• Should you have any issues with your purchase, you are able to return your product to us under our standard terms. Go to refunds link for further information.
• Any refunds made by Massé will be made to the card that used to pay for your goods.

All prices listed on www.masse.co.nz are in New Zealand dollars and are inclusive of GST. Please note that we reserve the right to alter prices on our websites at any time for any reason. Online and in store pricing may differ.

Our prices do not include import fees, duties, tariffs, or other charges which may be payable in relation to an order.

We want you to have a safe and secure shopping experience online. All payments via our sites are processed using SSL (Secure Socket Layer) protocol, whereby sensitive information is encrypted to protect your privacy.

You can help to protect your details from unauthorised access by logging out each time you finish using the site, particularly if you are doing so from a public or shared computer.

For security purposes certain transactions may require proof of identification.

For an outline of our delivery charges please visit our Delivery Page.

Please note that a signature is option for receiving deliveries (and may occur an additional fee). If goods are lost or damaged in transit, please contact us within 7 business days.

We will use this delivery information to make a claim against our courier company. We will offer you a choice for a replacement or a full refund, once we have received confirmation from our courier company that delivery was not successful.

To ensure successful delivery, please provide a delivery address where someone will be present during business hours to sign for the receipt of your package. You can track your order by clicking on the link in the dispatch email.

Please visit the returns page for full details on the returns process.

Other than connecting to Massé website by HTTP requests using a web browser, you may not gain access to Massé website services. You agree not to disrupt, modify, or interfere with our websites or services and their associated software, hardware, and servers in any way. You also agree not to modify any content or service on any Massé website. Furthermore, you agree not to use our sites in any inappropriate or unlawful way.

Our websites are intended to provide information for people shopping our products and accessing our services including making purchases via our website and registering on our database to receive emails from us.

While we endeavour to supply accurate information on this site, errors and omissions may occur. Massé does not accept any liability, direct or indirect, for any loss or damage which may directly or indirectly result from any advice, opinion, information, representation, or omission whether negligent or otherwise, contained on this site. You are solely responsible for the actions you take in reliance on the content on, or accessed, through this site.

Massé reserves the right to make changes to the content on this site at any time and without notice.

To the extent permitted by New Zealand law, Massé makes no warranties in relation to the merchantability, fitness for purpose, freedom from computer virus, accuracy or availability of this web site or any other website.

Massé, its suppliers, advertisers, or third-party providers, own all copyright and other intellectual property in this site. Everything on this site, unless otherwise stated, is copyright.

We advise that you may not copy or display for redistribution to third parties, or for commercial purposes, any portion of this site without the express permission of Massé.

Please note that although this site has some hyperlinks to other third-party websites, these sites have not been prepared by Massé and are not under the control of Massé. The links are only provided as convenience, and do not imply that Massé endorses, checks, or approves of the third-party site. Massé is not responsible for the privacy principles or content of these third-party sites. Massé is not responsible for the availability of any of these links.

We are committed to protecting your privacy. We recognise that your personal information is confidential, and we understand that it is important for you to know how we treat your personal information. Please read our Privacy Policy for more information.

This website governed by, and is to be interpreted in accordance with, the laws of New Zealand.

Massé reserves the right to alter, modify or update these terms of use. These terms apply to your order. We may change our terms and conditions at any time, so please do not assume that the same terms will apply for future orders.

Refer to the Consumer Guarantees Act for more information.

Company Name – Massé Incorporated

Our trading address – Massé Incorporated, 3 Caro Street, Hamilton 3204, New Zealand

Our postal address is Massé Incorporated, P.O Box 912, Waikato Mail Centre, Hamilton 3204, New Zealand.

Our contact phone number is +64 7 839 29 25 | Email – contact@masse.co.nz